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Digital banks navigate evolving landscape
Vietnam's digital banking sector continues to gain momentum in 2025, driven by rapid adoption of AI, the race to profitability, and fierce competition.
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AI Applications in Banking: Optimizing Operational Efficiency, Enhancing Customer Experience
On January 10, 2025, in Hanoi, the Vietnam Banking Association in collaboration with NVIDIA and GreenNode organized a workshop: "Promoting the AI Revolution in Finance - Banking: Solutions from NVIDIA and GreenNode" to help members enhance the application of artificial intelligence (AI) to improve operational efficiency, optimize customer experience and enhance competitiveness in the context of strong digital transformation.
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AI will be a game-changer in banking and finance
Innovation is happening in every corner of the financial services industry. According to the Gartner 2025 CIO Agenda, the biggest expected changes in technology investments are generative AI with 39 per cent, cybersecurity/information security with 34 per cent, and AI with 33 per cent.
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Sacombank earns top international security certification for 11th consecutive year
Sacombank has achieved the Payment Card Industry Data Security Standard (PCI DSS) certification at the highest level with version 4.0, marking the 11th consecutive year it has been recognised for its safety and security in the card sector.
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2024 sees $1.41 billion in fintech funding so far
ASEAN fintech funding totalled $1.41 billion in the first three quarters of this year, constituting four per cent of global fintech funding.
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Vietnam's digital economy estimated to reach $36 billion in 2024
Vietnam's digital economy is continuing to show solid double-digit growth, and is forecast to reach $36 billion in gross merchandise value (GMV) in 2024, propelled by e-commerce and travel.
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Vietnam Banks Association talks with Digital Signature Club
On October 31, 2024, Vietnam Banks Association (VNBA) had a working session with the Vietnam Digital Signature and Electronic Transaction Club (Digital Signature Club) to discuss some contents in implementing digital signatures in practice and coordinate the construction of the V-Hub digital signature switching system.
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Banking industry needs to embrace technology trends and build sustainable development strategies
Smart Banking Conference - Exhibition 2024 with the theme: "Shaping the digital future for the Banking industry: Safe and sustainable operating strategy" organized by the Vietnam Banks Association in collaboration with IEC Group on October 29, 2024, under the auspices of the State Bank of Vietnam.
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Vikki Digital Bank claims innovation title at Better Choice Awards
At the Vietnam Innovation Challenge 2024 on October 2, Vikki Digital Bank made its Hanoi debut and proudly received an award for its innovation in the finance and banking sector as part of the Better Choice Awards.
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22 credit institutions successfully deploy VNeID for authentication
To date, twenty two credit institutions and 13 payment intermediaries have successfully deployed VNeID app for authentication of payment account opening, payment transactions and customer information verification.
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Foreigners advised to visit bank branches for biometric verification
The State Bank of Vietnam (SBV) has issued guidance for commercial banks to serve the registration of biometric data for foreign residents in Việt Nam, when a new regulation on mandatory biometric verification for first-time mobile banking users or large valued transactions takes effect early next month, an SBV official said.
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AI application in preventing money laundering and financial crimes
On June 11, 2024, in Hanoi, the Vietnam Banks Association (VNBA) in collaboration with LUCID Groupe Pte.Ltd (LUCID) and Symphony AI Group organized a workshop themed "Application of artificial intelligence (AI) in preventing and combating financial crimes", to update and share the latest trends and technology solutions in preventing and combating money laundering, fraud and financial crimes.
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GenAI’s impact on the financial sector
Vietnam’s financial sector has shown remarkable growth, accompanied by a rising demand for digital services. Managing director and partner Il-Dong Kwon and project leader Luan Nguyen of Boston Consulting Group explain that a comprehensive strategy is imperative in order to bolster competitiveness.
