
In order to enhance our service quality and improve the customer experience, we would like to inform you of the upcoming adjustments and additions to the Terms and Conditions applicable to Consumer Credit card and Debit card, effective from 10th July, 2025, as follows:
- Consumer Credit card:
Content |
Article |
Add on
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Article 7: Transactions made by Credit Card, clause 7.8 – Add transaction authentication and the delegation of authentication authority. |
Article 11: Shinhan's Rights and Responsibilities, clause 11.4 – Add the right of Shinhan to review and monitor the use of card. |
|
Adjust & Add on |
Article 32: Notification Service for Credit Card, clause 32.1, 32.2, 32.3, 32.4 – Change from Multi-Channel to ZNS channel and related regulations. |
For details of the adjustment, please visit the website shinhan.com.vn in Terms & Conditions > Terms and conditions of Shinhan cards > Consumer Credit Card Terms and Conditions.
- Consumer Debit card :
Content |
Article |
Add on |
Article 3: Card Use, clause 3.8 - Add transaction authentication and the delegation of authentication authority |
Adjust & Add on |
Article 17: Notification Service for Card, clause 17.1, 17.2, 17.3, 17.4 – Change from Multi-Channel to ZNS channel and related regulations. |
For details of the adjustment, please visit the website shinhan.com.vn in Terms & Conditions > Terms and conditions of Shinhan cards > Consumer Debit Card Terms and Conditions.
Please refer to the Card Service Tariff in Card > Card Service Tariff on Shinhan website.
For further additional support, please contact your nearest Shinhan Bank’s Branches/Transaction offices or call our 24/7 Contact Center at 1900 1577.