Saturday, 06/09/2025
   

WFIS redefines future of financial services

World Financial Innovation Series (WFIS) officially took place over two days—April 15 and 16—at the Melia Hotel in Hanoi.

The WFIS is a premier annual event for the financial services industry, held across various regions worldwide. It brings together the full spectrum of the financial ecosystem–uniting influential leaders, domain specialists, tech pioneers, and regulatory authorities under one platform.

The series showcases forward-thinking strategies, transformative technologies, and next-gen solutions, while creating exceptional opportunities for collaboration and meaningful connections.

WFIS redefines future of financial services

Launched in 2023, WFIS made a powerful entrance into Vietnam, bolstered by the invaluable backing and leadership of the Vietnam Banks Association (VNBA). With participation spanning across various segments of the financial services industry, the event quickly earned a solid reputation as a trusted and influential platform.

In 2025, WFIS was held in Vietnam with renewed momentum under the banner “Smarter – Simpler – Faster: Transformation Vietnam’s Financial Revolution,” with the aim to redefine the future of financial services.

The conference in Hanoi welcomed delegates from the State Bank of Vietnam, VNBA leaders, and over 500 senior technology and business executives representing more than 100 banks, insurers, and financial institutions across the country. The event also featured more than 40 distinguished speakers and 25 solution providers from the forefront of the industry.

This summit spotlighted some of the most influential voices in finance and technology, sharing in-depth insights and tackling the most relevant challenges of today. Designed to spark innovation and foster collaboration, WFIS Vietnam 2025 served as a vibrant stage for visionaries, setting the tone for what’s next in financial services.

The WFIS 2025 Vietnam Awards marked a fitting conclusion to two impactful days of strategic discussions and dynamic networking, honouring visionary individuals driving the transformation of Vietnam’s banking sector. Spotlighting the industry’s most significant talent and forward-thinkers, the awards ceremony celebrated leadership that’s redefining the financial landscape across nine pivotal categories.

  • The IT Maestro(s) of the Year: Tran Cong Quynh Lan, deputy general director and chief information officer, Vietnam Joint Commercial Bank for Industry & Trade (VietinBank), and Nguyen Anh Tuan, chief information officer, Techcombank, jointly won the award for leading the way in IT innovation, improving efficiency, resolving critical challenges within their organisations, and setting the tone for future advancements in the category.
  • GRC Advocate of the Year: Le Tien Dung – data governance director, Vietnam Maritime Commercial Joint Stock Bank received the award for his exemplary leadership in governance, risk, and compliance, ensuring organisational security while steering it toward growth and scalability.
  • CX Innovator of the Year: Hoang Anh Duc, XMP, CCXP, CCX, head of Experience Management & Process Optimisation, Vietnam Maritime Commercial Joint Stock Bank (MSB), was honoured for transforming the customer experience and exemplifying a truly game-changing, seamless client journey.
  • Data & Analytics Leader of the Year: The award was presented to Pham Thi Nguyet Nga, chief data officer, Orient Commercial Bank, for her instrumental work in data management and strategies.
  • Retail Banker of the Year: Do Tuyet Trinh, deputy head of Retail Banking, HDBank, was recognised for driving force behind growth and the implementation of effective development strategies in the retail banking segment.
  • Marketing Leader of the Year: Nguyen Minh Ha, head of Marketing Communications, ACB Securities Company was awarded for her impactful leadership, innovative ideas and determined, go-getter mindset in the marketing domain.
  • Cyber Practitioner of the Year: This award went Van Anh Tuan - CISSP #91519, chief information security officer, Techcombank, for playing a pivotal role in establishing a robust cyber framework for his organisation.
  • Woman Influencer in Financial Services Industry: This special award highlights the most inspiring female leader who has made exceptional contributions to the financial services industry, while also championing diversity and taking bold initiatives to break down gender stereotypes within the sector. Nguyen Ngoc Lan Anh, chief technology and operations officer, Standard Chartered Bank Vietnam, was honoured as a leading woman shaping the future of financial services.

The WFIS Vietnam 2025 demonstrated that innovation thrives at the intersection of collaboration, technology, and regulation. As banks continue to navigate the complexities of digital transformation, the insights shared and alliances forged at WFIS will help reshape Vietnam’s financial revolution.

  • Banking on advice to boost financial futures

    Banking on advice to boost financial futures

    Many commercial banks, with extensive customer bases, transparent transaction data and widespread branch networks, have trialled wealth management models offering investment consulting, insurance and financial planning services to VIP clients.

  • Government-backed STEM loans launched by VBSP

    Government-backed STEM loans launched by VBSP

    Vietnam Bank for Social Policies (VBSP) is introducing preferential loans to STEM students as part of efforts to build a stronger science and technology workforce.

  • S&P upgrades ratings of three banks, citing resilient economy

    S&P upgrades ratings of three banks, citing resilient economy

    The agency raised Vietcombank to BB+, Techcombank to BB and Eximbank to BB-, with stable outlooks, while upgrading Việt Nam’s BICRA to group 8 from 9.

  • Interest rate developments applied by credit institutions in July 2025

    Interest rate developments applied by credit institutions in July 2025

    State Bank of Vietnam has just released the interest rate developments of credit institutions in July 2025.

  • SBV's Action Plan on improving social policy credit in the new period

    SBV's Action Plan on improving social policy credit in the new period

    On August 27, 2025, the State Bank of Vietnam (SBV) issued the Action Plan of the Banking sector to implement Decision No. 1560/QD-TTg dated July 18, 2025 of the Prime Minister promulgating the Plan to implement Directive No. 39-CT/TW dated October 30, 2024 of the Central Party Secretariat on improving the effectiveness of social policy credit in the new period (Decision No. 3061/QD-NHNN).

  • Vietnamese banks standing strong although risks remain

    Vietnamese banks standing strong although risks remain

    Vietnam’s banking sector has been a key facilitator as well as beneficiary of the country’s robust economic growth. We forecast total system outstanding loans to double by the end of this year relative to five years ago. This makes Vietnam the second-largest banking system in ASEAN by assets, ahead of other larger and higher-income economies.

  • Vietnamese banks get ready to join crypto asset market

    Vietnamese banks get ready to join crypto asset market

    The newly issued Law on Digital Technology Industry will take effect from January 1 and is considered an important milestone, ending many years of legal ambiguity on issues related to crypto assets.

  • Credit trends set tone for key sectors

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    Credit across the banking system has surged at an unusually high pace this year, with a significant share directed towards real estate and securities, raising concerns over the sustainability of growth.

  • New chapter arrives for digital asset firms

    New chapter arrives for digital asset firms

    Opportunities for international collaboration and attractive growth potential have turned the Vietnamese cryptocurrency market into a vibrant playground.

  • Shinhan Bank expresses gratitude to business customers with free Ting Ting speakers

    Shinhan Bank expresses gratitude to business customers with free Ting Ting speakers

    Shinhan Bank Vietnam Ltd. (“Shinhan Bank”) has launched the “Customer Appreciation Day for Business Customers” across all 55 branches and transaction offices nationwide, featuring a free giveaway of Ting Ting Speakers. This initiative is dedicated to expressing gratitude to individual business owners, household businesses, private enterprises, and SMEs that have accompanied the Bank throughout the years.

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