Tuesday, 15/09/2026
   

WFIS redefines future of financial services

World Financial Innovation Series (WFIS) officially took place over two days—April 15 and 16—at the Melia Hotel in Hanoi.

The WFIS is a premier annual event for the financial services industry, held across various regions worldwide. It brings together the full spectrum of the financial ecosystem–uniting influential leaders, domain specialists, tech pioneers, and regulatory authorities under one platform.

The series showcases forward-thinking strategies, transformative technologies, and next-gen solutions, while creating exceptional opportunities for collaboration and meaningful connections.

WFIS redefines future of financial services

Launched in 2023, WFIS made a powerful entrance into Vietnam, bolstered by the invaluable backing and leadership of the Vietnam Banks Association (VNBA). With participation spanning across various segments of the financial services industry, the event quickly earned a solid reputation as a trusted and influential platform.

In 2025, WFIS was held in Vietnam with renewed momentum under the banner “Smarter – Simpler – Faster: Transformation Vietnam’s Financial Revolution,” with the aim to redefine the future of financial services.

The conference in Hanoi welcomed delegates from the State Bank of Vietnam, VNBA leaders, and over 500 senior technology and business executives representing more than 100 banks, insurers, and financial institutions across the country. The event also featured more than 40 distinguished speakers and 25 solution providers from the forefront of the industry.

This summit spotlighted some of the most influential voices in finance and technology, sharing in-depth insights and tackling the most relevant challenges of today. Designed to spark innovation and foster collaboration, WFIS Vietnam 2025 served as a vibrant stage for visionaries, setting the tone for what’s next in financial services.

The WFIS 2025 Vietnam Awards marked a fitting conclusion to two impactful days of strategic discussions and dynamic networking, honouring visionary individuals driving the transformation of Vietnam’s banking sector. Spotlighting the industry’s most significant talent and forward-thinkers, the awards ceremony celebrated leadership that’s redefining the financial landscape across nine pivotal categories.

  • The IT Maestro(s) of the Year: Tran Cong Quynh Lan, deputy general director and chief information officer, Vietnam Joint Commercial Bank for Industry & Trade (VietinBank), and Nguyen Anh Tuan, chief information officer, Techcombank, jointly won the award for leading the way in IT innovation, improving efficiency, resolving critical challenges within their organisations, and setting the tone for future advancements in the category.
  • GRC Advocate of the Year: Le Tien Dung – data governance director, Vietnam Maritime Commercial Joint Stock Bank received the award for his exemplary leadership in governance, risk, and compliance, ensuring organisational security while steering it toward growth and scalability.
  • CX Innovator of the Year: Hoang Anh Duc, XMP, CCXP, CCX, head of Experience Management & Process Optimisation, Vietnam Maritime Commercial Joint Stock Bank (MSB), was honoured for transforming the customer experience and exemplifying a truly game-changing, seamless client journey.
  • Data & Analytics Leader of the Year: The award was presented to Pham Thi Nguyet Nga, chief data officer, Orient Commercial Bank, for her instrumental work in data management and strategies.
  • Retail Banker of the Year: Do Tuyet Trinh, deputy head of Retail Banking, HDBank, was recognised for driving force behind growth and the implementation of effective development strategies in the retail banking segment.
  • Marketing Leader of the Year: Nguyen Minh Ha, head of Marketing Communications, ACB Securities Company was awarded for her impactful leadership, innovative ideas and determined, go-getter mindset in the marketing domain.
  • Cyber Practitioner of the Year: This award went Van Anh Tuan - CISSP #91519, chief information security officer, Techcombank, for playing a pivotal role in establishing a robust cyber framework for his organisation.
  • Woman Influencer in Financial Services Industry: This special award highlights the most inspiring female leader who has made exceptional contributions to the financial services industry, while also championing diversity and taking bold initiatives to break down gender stereotypes within the sector. Nguyen Ngoc Lan Anh, chief technology and operations officer, Standard Chartered Bank Vietnam, was honoured as a leading woman shaping the future of financial services.

The WFIS Vietnam 2025 demonstrated that innovation thrives at the intersection of collaboration, technology, and regulation. As banks continue to navigate the complexities of digital transformation, the insights shared and alliances forged at WFIS will help reshape Vietnam’s financial revolution.

  • Promulgation of Circular guiding payment and money transfer activities related to merchanting trade transactions

    Promulgation of Circular guiding payment and money transfer activities related to merchanting trade transactions

    On August 27, 2026, the State Bank of Vietnam (SBV) issued Circular No. 43/2026/TT-NHNN guiding payment and money transfer activities related to merchanting trade transactions.

  • Service segment becomes key sustainable profit source for banks

    Service segment becomes key sustainable profit source for banks

    Focusing on payment services, digital banking, bancassurance and wealth management is key for banks to maintain their competitive edge.

  • Banking Sector Digital Transformation Event 2026 to take place in Hanoi

    Banking Sector Digital Transformation Event 2026 to take place in Hanoi

    On August 11, 2026, in Hanoi, State Bank of Vietnam (SBV) held a press conference to announce the Banking Sector Digital Transformation Event 2026. This year's event is themed “Smart Banking in the Era of Data and AI", with the overarching message "Data leads the way, AI drives progress, banks build the digital ecosystem". The press conference was jointly chaired by leaders of the Payment Department, the Information Technology Department, and the Banking Times.

  • Shinhan Bank and Visa Launch Click to Pay, Enhancing the Online Payment Experience

    Shinhan Bank and Visa Launch Click to Pay, Enhancing the Online Payment Experience

    Ho Chi Minh City, August 28, 2026 – Shinhan Bank Vietnam Limited ("Shinhan Bank") in collaboration with Visa (“Visa”), has launched Click to Pay, a modern online payment solution that enables Shinhan Visa cardholders to make payments quickly, conveniently and securely without having to re-enter their card details for every transaction.

  • Shinhan Bank Vietnam Expands Foreign Exchange Financial Solutions for Customers

    Shinhan Bank Vietnam Expands Foreign Exchange Financial Solutions for Customers

    Shinhan Bank Vietnam recently hosted a seminar on the economy and the foreign exchange market for Private Wealth Management (PWM) clients in Hanoi on August 11, 2026, attracting nearly 100 attendees. The event aligns with the bank's strategic roadmap to expand financial solutions tied to foreign exchange, trade, and supply chains.

  • Prime Minister holds a working session with the State Bank of Vietnam and the system of credit institutions

    Prime Minister holds a working session with the State Bank of Vietnam and the system of credit institutions

    On the morning of August 13, 2026, at the Government Headquarters, Prime Minister Le Minh Hung chaired a strategic conference with the State Bank of Vietnam (SBV) and the system of credit institutions. The event aimed not only to assess the monetary landscape of the first seven months of the year, but also to chart the course for macroeconomic management, unlock capital resources, and elevate the operational quality of the financial system ahead of new economic challenges.

  • Data governance is the "key" to AI creating real value

    Data governance is the "key" to AI creating real value

    Data quality and governance capabilities are the decisive factors in the effective application of artificial intelligence (AI) in the banking industry – This was the message emphasized by Dr. Dao Minh Tu, Vice Chairman cum General Secretary of the Vietnam Banks Association (VNBA), at the seminar "AI and Data Governance in Banking Operations" on August 5, 2026.

  • The Banking sector rolls out credit program targeting economic growth drivers and SMEs

    The Banking sector rolls out credit program targeting economic growth drivers and SMEs

    The State Bank of Vietnam (SBV) recently issued Document No. 7125/NHNN-TD, dated August 7, 2026, addressed to commercial banks and SBV regional branches regarding the implementation of a credit program aimed at economic growth drivers and small and medium-sized enterprises (SMEs).

  • Temenos Asia-Pacific Forum 2026

    Temenos Asia-Pacific Forum 2026

    On August 25-26, 2026, in Hanoi, the “Temenos Asia-Pacific Forum 2026 (TRF’26 APAC)” will officially take place to update on development trends, digital transformation strategies, and advanced technologies in the finance and banking sector; and to share international experiences on the application of artificial intelligence (AI) in product and service development and improving the operational efficiency of financial institutions.

  • Strategic cooperation prospects between the fintech ecosystems of Vietnam and the United Kingdom: From market potential to technological execution

    Strategic cooperation prospects between the fintech ecosystems of Vietnam and the United Kingdom: From market potential to technological execution

    On the afternoon of August 12, 2026, in Hanoi, the Vietnam Banks Association (VNBA) held an official working session with a delegation of Fintech enterprises from the United Kingdom. The event opened a space for strategic dialogue regarding market dynamics, regulatory frameworks, and technological platforms, while simultaneously positioning profound collaborative opportunities between the financial technology communities of both nations.

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