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Vietnam Maritime Commercial Joint Stock Bank (MSB)

Vietnam Maritime Commercial Joint Stock Bank (MSB)

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AI Applications in Banking: Optimizing Operational Efficiency, Enhancing Customer Experience

On January 10, 2025, in Hanoi, the Vietnam Banking Association in collaboration with NVIDIA and GreenNode organized a workshop: "Promoting the AI Revolution in Finance - Banking: Solutions from NVIDIA and GreenNode" to help members enhance the application of artificial intelligence (AI) to improve operational efficiency, optimize customer experience and enhance competitiveness in the context of strong digital transformation.

Five banks qualify for year-end credit room expansion

Five banks, including Vietinbank, ACB, VIB, Techcombank and MSB, have qualified for the credit room expansion in the last time of this year

Banks reduce interest rates, offer new loans for customers affected by Typhoon Yagi

Several private and State-owned banks have reduced interest rates and offered debt relief for customers affected by Typhoon Yagi.

Bad debts remained a challenge for banks in H1

Banks' non-performing loans continued to grow in the first half of this year, with some banks even witnessing double-digit growth, whereas their loan loss reserve ratio trended downwards.

Banks lower deposit interest rates

Banks have lowered deposit rates by 0.4-1.1 percentage points, but the rates have remained relatively high across the board.

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