Committed to becoming a bank that provides comprehensive financial solutions, PVcomBank has been successfully leveraging BPC’s next-generation SmartVista platform over the past decade to meet the increasingly diverse needs of both individual and corporate customers.
PVcomBank and BPC mark 10 years of partnership
The transformation to the SmartVista platform with its numerous technological advantages helps PVcomBank improve the transaction processing speed for cards, enhance security in banking services, and optimise operational costs.
In addition, it also serves as a solid foundation for the bank to pursue sustainable and modern development, meeting market demands and regulatory requirements in the future.
BPC’s SmartVista platform has formed the ‘backbone’ of PVcomBank’s digital transformation journey, migrating a legacy core system to a future-proven modular solution stack.
This enhancement expands card issuance and management capabilities of the bank while establishing flexible API connections between modules.
PVcomBank has continuously developed, increasing the total number of issued cards to over 1.1 million (including both debit and credit cards) in 2024, with an average of seven million transactions processed per month - reflecting steady growth in card services delivery to the customers.
With the rise in transactions over the years, BPC has introduced an innovative Fraud Management solution to support PVcomBank in tracking and preventing the most complex fraudulent activities.
More recently, BPC assisted PVcomBank in upgrading to 3DS 2.2 for Mastercard. This improvement also has been seamlessly integrated with domestic cards, ensuring a consistent and secure experience for customers.
Under the new collaboration agreement, PVcomBank and BPC will continue to work closely on maintaining and upgrading the card solution software system.
The flexible implementation of projects based on real time enables PVcomBank to optimise operational efficiency, enhance customer service quality, and gradually elevate the multichannel payment service ecosystem.
PVcomBank and BPC will continue to work closely on maintaining and upgrading the card solution software system
In addition to growth objectives in card services business activities, PVcomBank and BPC will also collaborate on implementing advanced risk prevention solutions.
These initiatives will allow PVcomBank to proactively monitor and prevent sophisticated and complex fraud.
Nguyen Thuy Hanh, deputy general director of PVcomBank, noted that BPC has remained a trusted strategic partner of PVcomBank for over a decade.
“Migrating from legacy core system to SmartVista platform is not just a technological move, but a strategic decision that enables us to maintain flexibility and competitiveness in an ever-changed market. The tangible outcomes speak for themselves, as the bank’s transaction volume and card business continue to grow steadily," said Hanh.
“The modern technology platform allows us to swiftly launch new products, expand bank card services with the highest security standards, delivering an optimised experience for the customers. We believe that with BPC’s partnership, PVcomBank will lead the way in shaping the future of banking in Vietnam.”
Hanh Bui, country manager of BPC Vietnam said, “It has been an honour to have accompanied PVcomBank in its digital transformation journey over the past 10 years. BPC fully aligns with PVcomBank’s vision of driving digitalisation in the banking industry and committing to deliver modern financial solutions that are oriented for the future and sustainable development."
In the long-term, we not only provide an optimised technology platform, but also continuously upgrade and develop effective solutions for the next times. We look forward to maintaining our collaboration and supporting PVcomBank in digital transformation, innovative activities, through the next versions of SmartVista platform.”
In recent times, PVcomBank has been expanding cooperation with diverse prestigious domestic and abroad organisations in order to gradually improve its infrastructure, and enhance technological solutions to meet international standards.
As a result, the bank has been able to enlarge its comprehensive partner ecosystem with diverse products and services on digital platforms, affirming its leading role in innovation.
