The Global Finance World’s Best Banks award is widely regarded as one of the most prestigious awards in the global banking industry, and an internationally recognised endorsement of achievement and quality. Winners are selected by the editors of Global Finance after extensive consultations with corporate financial executives, bankers, banking consultants, and analysts throughout the world.Techcombank was named the ‘Best Bank in Vietnam’ in recognition of its consistent excellence across financial and operational performance, customer offerings and experiences, technology innovation and infrastructure and positive environmental and social impact.
In 2023, Techcombank achieved industry-leading profitability and balance sheet strength, while continuing to apply a laser-sharp focus on meeting customers’ needs. The bank maintained the leading position in the industry in terms of average return on assets (ROA) over the past 5 years.
Along with outstanding business results, Techcombank launched cutting-edge customer value propositions, such as its unique Auto-Earning solution, further enhanced its top-rated mobile banking apps for retail and business customers and deepened its use of cloud-based data analysis and artificial intelligence to deliver better, more personalised customer experiences, including to help customers manage their finances.
Thanks to continuous efforts, Techcombank has become one of the most digitalized banks in the world. About 96% of the bank's retail banking transactions are performed online, and the bank's digital banking platform receives an average of approx. 50 logins per customer each month.
The Global Finance World’s Best Banks award is widely regarded as one of the most prestigious awards in the global banking industry, and an internationally recognised endorsement of achievement and quality. Winners are selected by the editors of Global Finance after extensive consultations with corporate financial executives, bankers, banking consultants, and analysts throughout the world.