In recent times, technology-enabled crimes and financial scams via electronic channels have been on the rise, employing increasingly sophisticated tactics such as:
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Impersonating banks through fraudulent SMS messages;
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Spreading fake links or QR codes;
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Pretending to be police or court officials;
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Offering “easy jobs with high pay” from abroad;
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Exploiting AI and deepfake technology to steal personal information and assets.
To protect your rights and financial safety, the Payment Department of the State Bank of Vietnam strongly advises:
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Never disclose confidential information (passwords, OTPs, card numbers, CVV, biometric data) to anyone under any circumstances.
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Do not click, scan, or install suspicious links, QR codes, or applications from unknown sources.
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Always verify information through official bank channels (websites, mobile apps, hotlines).
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Proactively secure your accounts: change passwords regularly, enable balance alerts, and set transfer limits.
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Act immediately: if you detect any suspicious signs, contact your bank’s hotline or the police without delay.
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Stay alert to offers of “high-return investments” or overseas job opportunities to avoid falling victim to cross-border fraud schemes.
The State Bank of Vietnam, in cooperation with credit institutions, will continue implementing technical, legal, and communication measures to combat cybercrime.
Your vigilance and cooperation are essential in stopping this threat.
Let us work together to build a safe, transparent, and sustainable financial environment.
PAYMENT DEPARTMENT - STATE BANK OF VIETNAM
